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POLICIES

 

Payment Policy:

Deposits are non-refundable and go toward the total cost of the service. Deposits are only transferable if rescheduling occurs at least 48 hours in advance. ​

If availability is limited, email beauty@celinalagi.com to transfer the deposit to the following month. Deposits must be redeemed within 30 days of the original booking before expiration.​ The remaining balance is due on the day of service.

 

Accepted Payments:

Cash / Apple Cash / Zelle: No fee

Credit Card: 2.6% fee

Payment Plans (Affirm, Afterpay, Klarna): 6% fee

*Be sure you have an account with your chosen payment plan provider, and have your email and phone number ready to access your account*

 

Cancellations & Rescheduling:

Changes can be made up to 48 hours prior to your appointment using the "Change/Cancel" tab at the bottom of every confirmation/reminder email.

Cancellations or rescheduling requests made on the day of your appointment will result in a No-Show status. 

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No-Show Fee:

Clients marked as a No-Show will be charged 75% of the remaining balance of their service.

 

Late Arrivals:

Brow Wax: 5-minute grace period

Microblading: 10-minute grace period

Arriving later than the listed time frames will result in a No-Show status.

 

Right to Refuse & Reschedule:

Celina reserves the right to:

Refuse service at her discretion

Reschedule appointments due to inclement weather or unforeseen circumstances

Decline future bookings following repeated No-Shows or policy violations

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