POLICIES
Payment Policy:
Deposits are non-refundable and go toward the total cost of the service. Deposits are only transferable if rescheduling occurs at least 48 hours in advance.
If availability is limited, email beauty@celinalagi.com to transfer the deposit to the following month. Deposits must be redeemed within 30 days of the original booking before expiration. The remaining balance is due on the day of service.
Accepted Payments:
Cash / Apple Cash / Zelle: No fee
Credit Card: 2.6% fee
Payment Plans (Affirm, Afterpay, Klarna): 6% fee
*Be sure you have an account with your chosen payment plan provider, and have your email and phone number ready to access your account*
Cancellations & Rescheduling:
Changes can be made up to 48 hours prior to your appointment using the "Change/Cancel" tab at the bottom of every confirmation/reminder email.
Cancellations or rescheduling requests made on the day of your appointment will result in a No-Show status.
No-Show Fee:
Clients marked as a No-Show will be charged 75% of the remaining balance of their service.
Late Arrivals:
Brow Wax: 5-minute grace period
Microblading: 10-minute grace period
Arriving later than the listed time frames will result in a No-Show status.
Right to Refuse & Reschedule:
Celina reserves the right to:
Refuse service at her discretion
Reschedule appointments due to inclement weather or unforeseen circumstances
Decline future bookings following repeated No-Shows or policy violations
